Shipping policy

Shipping Details

At Polodime, we strive to deliver your orders as quickly and securely as possible. Below you will find all the information you need about our shipping policies.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Shipping Methods & Estimated Delivery Times

Shipping Method Estimated Delivery Time Cost
Standard Shipping 7–14 business days Calculated at checkout
Express Shipping 3–7 business days Calculated at checkout
Free Shipping 7–14 business days Free on qualifying orders

International Shipping

We ship to most countries worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Delivery times for international orders may vary depending on customs processing.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through our carrier's website.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

Shipping Restrictions

Some items may not be eligible for international shipping due to restrictions. Any applicable restrictions will be noted on the product page.

Contact Us

If you have any questions about shipping, please contact us at support@Polodime.store.